jo77 Terms & Conditions — Please Read Carefully Before Use

1. General Terms & Conditions

Welcome to jo77. These Terms & Conditions ("Terms") form a legally binding agreement between jo77 and its users. Reading these Terms in full before using the jo77 website, mobile app, or any of our services is mandatory.

By registering on or using jo77, you confirm that you have read, understood, and agreed to fully comply with these Terms. If you do not agree with any part of them, please refrain from using the platform.

Jo77 is committed to treating all users with transparency and fairness. Every policy we have is designed to keep the platform safe, fair, and enjoyable for everyone.

2. Account Registration & Eligibility

To create an account on jo77, the following conditions must be met:

• The minimum age to register is 18 years must be.
• All information provided at registration must be accurate, complete, and up to date.
• Each individual is only One Account Only can be created.
• Multiple accounts may be permitted for members of the same household if separate devices and payment methods are used — but you must notify our support team in advance.
• A copy of your national ID or passport may be requested for account verification.
• Keeping your account password confidential is solely your responsibility.

Jo77 reserves the right to decline any registration request without providing a reason. Once an account is created, the user is fully responsible for all activity on it.

3. Deposit, Withdrawal & Payment Policy

The following rules apply to all payments on jo77:

• Deposit Methods: Mobile Banking, Nagad, Rocket, and USDT (crypto) are accepted.
• Minimum deposit: BDT 500 (or equivalent in crypto).
• Minimum withdrawal: BDT 1,000।
• Withdrawals are typically returned via the same method used for the original deposit.
• Withdrawals are generally processed within 15 minutes to 24 hours.
• Large withdrawals may be held pending completion of KYC verification.
• Depositing or withdrawing through a third party's bank account or mobile number is strictly prohibited.

Jo77 does not charge any payment processing fees. However, your payment provider may apply their own fees, which are the user's responsibility.

4. Bonus & Promotion Terms

Jo77 offers a range of bonuses and promotions. Please read the conditions below carefully before using any bonus:

• Welcome Bonus: A bonus of up to 100% is available on your first deposit, with a wagering requirement of 20x the combined deposit and bonus amount.
• Daily Cashback: A cashback percentage is awarded on net daily losses and can be withdrawn without any wagering requirement.
• To withdraw winnings earned using bonus funds, the wagering requirement of the relevant bonus must be met.
• The same bonus cannot be claimed more than once.
• Any attempt to claim bonuses through multiple accounts will result in all accounts being permanently closed.
• Jo77 reserves the right to modify or cancel any promotion at any time.
• Jo77 has sole authority to determine eligibility for any bonus.

5. Gaming Rules

The following general rules apply when playing games on jo77:

• All game results are internationally certified RNG (Random Number Generator) Determined by technology, which is completely unbiased.
• If your internet connection drops during a game, the outcome will be determined by the RNG and will be considered final.
• Dealer decisions in Live Casino games are final and non-disputable.
• Jo77 reserves the right to change odds in Sports Betting. Odds may change until a bet is confirmed.
• Jo77 reserves the right to void any result displayed incorrectly due to a technical error.

All games on jo77 are designed for entertainment purposes. We take responsible gaming seriously and encourage users to play within their own limits.

6. Prohibited Activities

The following activities are strictly prohibited on jo77. Any violation will result in immediate account closure and all funds may be forfeited:

• Creating multiple accounts or using another person's account.
• Using automated bots, scripts, or software to play games.
• Collaborative betting between two or more accounts to exploit bonus benefits.
• Intentionally exploiting any bug or vulnerability in the system.
• Harassing other users or attempting to damage the platform's reputation.
• Using funds from money laundering or illegal sources on the platform.
• Bypassing the verification process using false identity or fraudulent documents.

7. Data Storage & Privacy

Jo77 treats the protection of users' personal data as a top priority. Information we collect includes:

• Name, date of birth, address, and contact details provided at registration.
• Documents submitted for identity verification.
• A record of all transactions and gaming activity on the platform.
• Device information and browsing data (for security verification purposes).

This information is never sold to third parties. However, it may be shared with regulatory authorities when required by law. For more details, visit our Privacy Policy read.

8. Account Closure & Suspension

Jo77 may suspend or close an account without notice in the following circumstances:

• Violation of any clause within the Terms & Conditions.
• Suspicious or fraudulent activity is detected on the account.
• Failure to complete KYC verification or submission of false documents.
• The account has been inactive for an extended period (12 months or more).

Users may request account closure at any time through support. An opportunity to withdraw all valid balances will be provided before the account is closed (except in cases of terms violations).

9. Responsible Gaming

Jo77 believes gaming is a form of entertainment, not a source of income. We care about the mental and financial wellbeing of every user.

• Tools to set deposit limits, loss limits, and session limits are available.
• The Self-Exclusion feature allows users to temporarily suspend their account for a set period.
• If you notice signs of gaming addiction, our support team is ready to help.

10. Dispute Resolution

For any disputes or complaints, please contact our support team first. We aim to resolve all complaints within 48 hours.

• A final decision will be communicated within 30 days of the date the complaint is submitted.
• In disputes regarding game outcomes, the RNG audit report will be considered the definitive evidence.
• Jo77's decision is final and binding in all matters.

Our support team is available 24/7 for any questions or complaints. Reach us via live chat or email.